We created this area to provide support for every stage of your claim process. Please select one of the 6 headings below to explore FAQs, support documents, downloadable forms and helpful links, all produced to ensure that your journey through the OIC portal is a smooth one.
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The Guide to Making a Claim is designed to help people make a personal injury claim on the Official Injury Claim portal. As such, it explains the key legal terms and procedures used by the legal framework that underpins this service; the RTA Small Claims Pre-Action Protocol.
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You can make a claim through Official Injury Claim if: you are aged 18 or over. the accident happened in England or Wales. the accident happened on or after 31st May 2021. you were inside a vehicle. you believe the accident was not your fault. you have a minor injury with a value under £5,000.
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This easy-to-use online portal guides you through the process of making a claim, obtaining a medical report, managing that claim and if the claim is successful, receiving compensation. Official Injury Claim has been developed by MIB (Motor Insurers' Bureau) on behalf of the Ministry of Justice.
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Your first step is to estimate the value of your claim to see if you should be making your claim through Official Injury Claim. The vast majority of whiplash claims and most other soft tissue injuries (such as cuts and bruises) will be valued at less than £5,000 and are suitable for Official Injury Claim.
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Sign in. Register here. Direct claimant. Claimant representative. Compensator. Need help signing in? Forgot your password? Unlock account?
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Official Injury Claim is a free and independent service specifically created for people with minor injuries from a road traffic accident to claim compensation without legal help. For help and support, use our enquiry form or phone us on 0800 118 1631. You can also find resources to support your claim here. We may need to call you regarding your ...
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You can make a claim through the portal if: you are making a personal injury claim of up to £5,000. the value of your claim (including your injury and other protocol damages) is not more than £10,000. you are aged 18 or over when the claim is entered onto the portal. the accident happened in England or Wales.
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If you’ve had a minor injury as a driver or passenger in a road traffic accident and it wasn’t your fault, you may be able to claim compensation using the Official Injury Claim service for free and without legal help. Register and make a claim.
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Welcome to the Official Injury Claim (OIC) Help Hub. In this section we will guide you through the stages of how to make a claim via the Official Injury Claim Portal. Here you will find useful resources to assist with this stage of the claim process. These include: Hints & Tips; Support Guides; Walkthrough Videos; FAQs; Sample Forms; Useful ...
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